Refund Policy:
In Ontario subscriptions to gym memberships benefit from a 10 day “cooling off” period. In other words, once a member has signed a contract for a gym membership, that member has 10 days to cancel the contract without incurring penalties.
Once the “cooling off” period has lapsed, a member may only cancel the gym membership by giving one month’s notice and paying a penalty fee equivalent to one month’s subscription. Cancellation notices can be given by regular mail (at the address below) or by email to jonathan@opexottawa.com